Today I read an article called “Payng the Price for Poor Service”. It says that 33% of customers switch companies because of a rude customer service rep. 26% because of being bounced between reps. The smaller percentages were for waiting too long for an inquiry to be resolved, being pressured to purchase something (I hate that!), and changing policies without warning. At Beaty Fertilizer, we try our very best to take care of our customers. Not just because we want your business, but because you deserve our best service, and we really do care.
What is the number one reason YOU would stop buying from a company?
I’ll be sending out a newsletter soon, asking for your opinion about a certain product we are considering carrying. This is a decorative, hand-crafted item for your yard, and it concerns birds. Have I teased you enough yet? If you aren’t signed up for our newsletter, you can go to the right of this page and key in your email address to receive our newsletters. We don’t send these constantly like some companies do, so you won’t get slammed by us in your email. If you want to give your opinion on some of the products we carry, sign up today!
Just to let everyone know…we will be closed both Thursday and Friday for the 4th of July. And, as usual, we will be closed on Saturday and Sunday. I hope everyone has a great holiday!
Beat the heat with two products for YOU and two products for your plants
The Headbandoo and Neckbandoo can keep you cool while working in the garden or playing sports. The SUPERThrive can help your plants during stress, including high heat. And the Treegator slowly waters your trees, so less work for you!
Click on the pictures to learn more about each product.
You all know we sell fertilizer. But did you know we also sell a variety of other items? For instance, we sell several Planto brand items, the most popular being the Flex Gloves. And now that the gardens are blooming, this would be a good time to add some whimsical garden art, such as the Copper Stakes and the Fairy or Gnome miniature kits.
Are your roses blooming yet? How are your other flowers doing? Happy gardening to all of you!
One of our Copper Stakes