American Garden Rose Selections

By Cathy, May 16, 2014 11:17 am

American Garden Rose Selections

Slight Delays

By Cathy, May 12, 2014 10:35 am

We might be experiencing slight delays in shipping, although we are trying to avoid that. We have a key employee who will be out for 2 weeks, but we’re all trying to take up the slack! :) Please bear with us.

Natural Skin Care

By Cathy, March 28, 2014 12:39 pm

Have you checked out our natural skin care products? I’ve used these myself, and they are great to use after a day of gardening. So soothing!

Natural Skin Care by Serendipity CB

Winner of January Newsletter Drawing

By Cathy, January 22, 2014 4:14 pm

Congratulations to Mary Kay Godbey who won the newsletter drawing for January. She won a 3# bag of Mills EasyFeed, a pair of Planto Knee Pads, a small rain gauge, and a turtle flower pot clinger. Forgive the horrible background in the picture, but I took it in a chair in my office. :)

Prizes for Newsletter Drawing

Customer Service

By Cathy, November 25, 2013 9:36 am

Today I read an article called “Paying the Price for Poor Service”. It says that 33% of customers switch companies because of a rude customer service rep. 26% because of being bounced between reps. The smaller percentages were for waiting too long for an inquiry to be resolved, being pressured to purchase something (I hate that!), and changing policies without warning. At Beaty Fertilizer, we try our very best to take care of our customers. Not just because we want your business, but because you deserve our best service, and we really do care.

What is the number one reason YOU would stop buying from a company?

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